PRIVACY POLICY
Pyrex With Bex
Last updated: July 18, 2026
Pyrex With Bex (“we,” “us,” or “our”) operates this website (the “Site”), which is built and hosted on the Wix.com platform. This Privacy Policy explains what personal information we collect from visitors and customers, how we use and share it, and the choices and rights available to you. This policy is intended to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
By using this Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the Site.
1. Information We Collect
Information you give us
When you place an order, create an account, sign up for updates, or contact us through a form on the Site, we may collect:
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Name
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Email address
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Shipping and billing address
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Phone number
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Order details (products purchased, order value, order history)
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Payment information (processed securely by our payment provider — see Section 4)
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Any other information you choose to include in a contact or order form
Information collected automatically
Like most websites, the Site uses Wix's built-in analytics and cookies to automatically collect certain information when you visit, including:
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IP address and approximate location
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Browser type, device type, and operating system
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Pages viewed, time spent on the Site, and referring/exit pages
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Site interactions (e.g., items added to cart, searches performed)
2. Cookies and Similar Technologies
The Site uses cookies and similar tracking technologies provided by Wix to operate core features (such as your shopping cart and login sessions) and to understand how visitors use the Site through Wix Analytics. Cookies are small files stored on your device.
You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the Site, including the ability to complete a purchase. Where the Site displays a cookie consent banner (provided by Wix), you can manage your preferences there.
3. How We Use Your Information
We use the information we collect to:
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Process and fulfill orders, including payment, shipping, and customer service
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Create and manage your account, if applicable
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Respond to inquiries submitted through contact or order forms
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Send order confirmations, shipping updates, and other transactional communications
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Send marketing communications, only where you have consented to receive them, and with an option to unsubscribe at any time
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Improve, maintain, and secure the Site, and understand how it is used
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Comply with legal, tax, and accounting obligations
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Detect and prevent fraud or misuse of the Site
4. How We Share Your Information
We do not sell your personal information. We share information only as needed to operate the Site and fulfill orders, including with:
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Wix.com — our website host and platform provider, which processes data on our behalf to operate the Site, store content, and provide built-in tools such as analytics, forms, and Wix Stores
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Payment processors integrated through Wix (e.g., Wix Payments or another provider you select at checkout) — to securely process transactions
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Shipping and delivery providers — to fulfill and deliver your order
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Professional advisors (e.g., accountants, legal counsel) — where necessary for our business operations
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Law enforcement or regulators — where required by law or to protect our legal rights
These third parties are only permitted to use your information as needed to provide their services to us and are subject to their own privacy practices.
5. Data Storage and Security
Your information is stored on servers maintained by Wix.com, which may be located outside of Canada. Wix implements industry-standard security measures to protect data on its platform. While we take reasonable steps to protect your personal information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to complete transactions, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Your Rights and Choices
Under PIPEDA and applicable Canadian privacy laws, you have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Withdraw consent to our collection, use, or disclosure of your information, subject to legal or contractual restrictions
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Ask questions about, or file a complaint regarding, our handling of your personal information
To exercise any of these rights, contact us using the details in Section 10. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca).
8. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Pyrex With Bex
Email: pyrexwithbex@gmail.com
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